[Important] What to do if your account is suspended.

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1

Short Version:
If your account is suspended, you should get a email with details on how to unsuspend your account(s).
If you do not, get in contact with @Admin, the email is:

contact@profreehost.com

Any post asking to unsuspend your account will be ignored and closed, or you may get a reply back with a link back to this post. Some post that demand for us to take action will be deleted at the risk of you getting your account banned for 48 hours.

Long Version:
Hello, Thank you for using ProFreeHost.
If your account was suspended in any why, you should know the following information:

  1. We do not unsuspened accounts on the forums.
  2. You should post your domain if you have any questions about how some (specific) suspensions work.
  3. If you contact us demanding that we unsuspend your account, you are risking your account being banned for 48 hours (2 days), and the post being deleted.

Before you contact us about being suspended, you should check your email for any notification to see why your account was banned. If you cannot find any reason, you can come here and ask questions, and maybe find out why you were suspended.

If we cannot help you find a reason why your account was suspended, you can contact the admin, by using the following email: contact@profreehost.com

Please allow 24-48 hours for the admin to contact you back. If you think your email got backed up in the high amount of emails, try contacting them again after 48 hours of no response.

Sometimes we may close your thread asking for help. If we do, you will get the following response:

Thank you for contacting us! Right now, we cannot provide help on this, please contact @admin by using the following email address: contact@profreehost.com

If your account says it is suspended for hitting the monthly/daily hit limit, feel free to ask us what it is about.

This post was last update 3/13/2019

TheCrafters
http://thecrafters001.ga/
https://profreehost.com/forum/discussion/625/important-website-suspensions-please-read-if-your-account-is-suspended

2

Another Note:

It can take up to 24-48 Hours for Admin to respond. So please be patient and wait for a response. If they do not respond within 24-48 Hours, try contacting them again.

3

It seems there’s another DDoS attack last night. I don’t understand why they keep on attacking ProFreehost.

4

> @Nimmimonie said:

It seems there’s another DDoS attack last night. I don’t understand why they keep on attacking ProFreehost.

@admin is working on it, so hopefully they stop soon. I have also noticed that the attackers don’t end up getting the clients, they only hit profreehost.com.

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> @TheCrafters said:

@Nimmimonie said:
It seems there’s another DDoS attack last night. I don’t understand why they keep on attacking ProFreehost.

@admin is working on it, so hopefully they stop soon. I have also noticed that the attackers don’t end up getting the clients, they only hit profreehost.com.

In the past attack, my pages had more visitors 300%

6

when a site gets hit by a DoS or DDoS, it is not by accident. someone or a group is doing it intentionally on the site.

7

Thread Re-opened.

8

hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

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> @vio1965 said:

hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

You can do so by accessing cpanel, go to the Upgrade Plans or Account Upgrades section and purchase one of the two plans, Super or Ultimate Premium.
Keep in mind that Super Premium still has bandwith and disk space limits, while Ultimate is almost unlimited and your website will perform better!

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> @ChrisPAR said:

@vio1965 said:
hello all, where to pay for Profreehost Premium because of my account has been suspended (daily limits)? thank you!

You can do so by accessing cpanel, go to the Upgrade Plans or Account Upgrades section and purchase one of the two plans, Super or Ultimate Premium.
Keep in mind that Super Premium still has bandwith and disk space limits, while Ultimate is almost unlimited and your website will perform better!

Technically they should all have unlimited disk space and bandwidth because the free accounts have that too, just the INODE limit should get boosted.

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please my is suspeneded

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> @PyarSM said:

please my is suspeneded

Did you even read the article?

13

What does this mean Account has been suspended because it reached the daily resource limits? How can I keep track of daily resource limit?

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> @dalviparag78 said:

What does this mean Account has been suspended because it reached the daily resource limits? How can I keep track of daily resource limit?

Daily Hit Limit can be found on the cPanel. If your daily hit limit is hit, you have to wait 24 hours after the suspension to reactivate the account (which happens automatically)

15

This account is suspended probably because of some prohibited activity. Send us a support ticket to get more information.
i did nothing so why this?

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> @Thebrokas said:

This account is suspended probably because of some prohibited activity. Send us a support ticket to get more information.
i did nothing so why this?

First the post, and now spamming multiple times?
Do you even read the post?

One more time and you will get banned. You got a reply, we cannot deal with this here, please stop repeating it multiple times.

contact@profreehost.com, ask there!
17

Thread Locked; Preventing spam.

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Phew, thanks. I think we may need to modify your post a bit because it looks too long and maybe some users skip it vecause of that.

I would suggest you make bold the quoted message, so that it stands out, but its your choice in the end :smile:

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Topic re-opened. Created a shorter version all the way at the top of the post.
Applied sink to prevent bumping.

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can i upgrade super premium. Aftr my monthly hits how ? unlimited or ?