When i try to login in my FTP account, i see posts similar to mine, but i cant find a solution to this issue. How can i fix this problem?

i tried port 21, but still dont recognize the password. i cant login even on filezilla or the online ftp client the plataform provides

Hi, so just to be certain, you are using the settings from the client area similar to this? [image] [image] You can see that its loading fine, but if its not the case the we will try our best to see how to fix it. [image]

I cant access my FTP account

System Issues

Frost (PFH Administrator) May 21, 2026, 1:51pm 2

Hi there, welcome to ProFreeHost.

Have you tried setting the port to 21? It is usually set as 22 but ProFreeHost uses 21 port.

Please also take a look into FTP guides.

https://forum.profreehost.com/t/unable-to-connect-to-ftp/2