[GUIDE] What to do if your account is suspended

General Discussions
1

I’ve been seeing a LOT of posts on the forums about suspended accounts.
To solve the problem, do this:

  1. Go to your ProFreeHost account.
  2. Click on the suspended account.
  3. Open a new tab and go to [https://cpanel.ezyro.com](https://cpanel.ezyro.com https://cpanel.ezyro.com)
  4. Enter your FTP details (username and password) into the ‘Username’ and ‘Password’ box.
  5. Click ‘Log in’
  6. In the cPanel, click ‘Create New Ticket’ and then ask there.

! @Gulshan @TyTT @Elouan @lee_kurusowa687 @jmcg @Rems @MB7

2

ALSO ONLY DO THIS YOU DO NOT RECEIVE A RESPONSE FROM @Admin OR contact@profreehost.com

3

Tried that, ticket got stuck on NEW without a reply all my website data was auto-deleted from the server and its no longer listed in my account dashboard and login there no longer works.