My domain name is " swayamnptel.co.in". The status of domain is active from where i purchased and even in the profreehost overview. But I’m unable to login the wordpress installer . The site is showing that domain suspended. Please help me to resolve this issue
Hi,
Your account was suspended due to inactivity (AUTO_IDLE) but has since been unsuspended automatically.
However, the error you’re seeing (Cloudflare 1014 - CNAME Cross-User Banned) is a DNS configuration issue unrelated to the suspension. It appears a subdomain on your domain is pointing via CNAME to a Cloudflare-proxied resource across different Cloudflare accounts, which Cloudflare does not allow.
To fix this, check your DNS records in cPanel and remove or correct any CNAME entries pointing to external Cloudflare-managed hostnames. If you set up a custom domain for a Google service or similar, refer to that service’s documentation for the correct DNS setup.
I delete the cname entries pointing external managed hostnames and also remove my domain from cloudfare but now also it is showing site cannot be reached. 404 not found nginx error. I also changed the nameservers of my custom domain as per the profreehost.