Account suspended again by another site / account

Since my last message recived I and co-ploot made sure phpbb was lighter to hosting sever This time it was someone else’s site that caused my site to be suspended my daily hits were lowered below what it was last time and my storage has never gone above 34. The acp c cash thing for phpbb is on manual mode not auto which is one reason phpbb is lighter.

acount

ezyro_38449132

Hi,

Your account ezyro_38449132 has been unsuspended. However, I am seeing your site is currently returning a 500 error. Please try the following:

  1. Clear your phpBB cache go to ACP > General > Run Maintenance > Purge the cache

  2. Check your .htaccess file rename it temporarily to .htaccess_old to rule it out

  3. Verify file permissions folders should be 755, files 644

If the issue persists after trying these, please reply with any error details from your Error Logs in cPanel and we’ll investigate further.

help my acount is mega suspended and its not an 24 hour one I cant get my sql stuff I cant download my htdocs folder. I have 2 years of work on it. I tried so hard today to get the daily hits to alm down but they went to 32 percent and I couldnt get it to go down. Please un suspend it please please please

Can you specify which account is suspended? As per your ID, your associated website and account both are live right now. Your temporary suspensions are being caused due to reaching daily hit limit.

Rest assured your website is live right now, and you must create a backup of all your files right away.