Account activation Issues

As of 25 October 2025 users have been facing an issue related to their account activation email not being sent.

This issue was reported late and now has been fixed.

Cause:
If was a system related issue.

If you were affected by this issue:

All user accounts affected by this issue has been activated by default and have nothing to do further except enjoying their account.

Apologies for the inconvenience caused!

1 Like

A post was split to a new topic: Unable to access old account

no he recibido el mail de activacion

This is an English community. It will help us understand better in English.
Please check your Spam/Junk folder.