I hired a web guy to access the issues and he was able to get my website back online.
After a few hours, my website went back offline.
He said that your hosting does not support my website.
I do not have a complicated website. Why does my website keep going offline?
Hi there,
I was checking the site and noticed it is currently returning an HTTP 500 Internal Server Error.
A 500 error can often be triggered when a core file (such as index.php or .htaccess) has been modified or injected with malicious/corrupted scripts that prevent the server from executing code properly.
I strongly advise having a developer or security specialist investigate this promptly. They should:
Check the server error logs (error_log) to pinpoint the exact script or line causing the failure.
Audit core files like index.php, wp-config.php, and .htaccess for unexpected code or obfuscation.
Run a full file integrity and security scan across the entire installation to ensure no backdoors or compromised files remain.
Getting a clean version of index.php or restoring from a known clean backup should get the site back online, but inspecting the root cause is critical to keeping it secure.